Shipping

Fulick & Chill ships to addresses within Canada only. We do not currently offer international shipping.

We use Canada Post, Purolator, UPS, or another trusted carrier, depending on which option provides the fastest and most reliable service to your location.

Orders are typically processed and prepared for shipment within 1–2 business days. Once your order has shipped, estimated delivery times are:

Delivery times begin after your order has shipped and do not include processing time, weekends, or statutory holidays.

These timeframes are estimates and are not guaranteed. Rural, northern, and remote locations may require additional delivery time. Delays may also occur due to severe weather, carrier disruptions, peak shopping periods, or other circumstances outside our control.

Tracking information will be emailed to you once your order has shipped.

Out of Stock Items

If an item becomes unavailable after your order is placed, we'll contact you by email, or where applicable, by SMS. You may choose a similar replacement or receive a full refund.

Refunds, Returns & Cancellations

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been shipped.

Refused or returned packages are subject to a 50% restocking fee, plus any shipping costs incurred.

Please confirm your shipping address before placing your order, as addresses cannot be changed once an order is submitted. Packages returned due to an incorrect address or missed pickup will be treated as refused deliveries, and the charges listed above will apply.